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1.0

I initially enjoyed using the SodaStream device but quickly ran into problems when I had to start finding "exchange" CO2 units. This is NOT a convenient process, and is NOT a consistent one either.

First, over half of the listed vendors no longer carry the exchange units, so it appears that vendors are ditching SodaStream, making the exchange units more difficult to find. Second, SodaStream does NOT have any quality control mechanism in place for recycling/reusing the CO2 canisters.

I found that if I bought 4 exchanges (which costs upwards of $60), 2 would actually work. SodaStream is about getting your money, not about providing a quality product.

Reason of review: Damaged or defective.

Monetary Loss: $260.

Preferred solution: Let the company propose a solution.

SodaStream Cons: Deficient co2 bottle refills, Defective exchange units.

Location: Saint Paul, Minnesota

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Guest

Since initial posting, no attempt has been made by SodaStream to resolve the issue presented. This silence related to products sold by SodaStream clearly constitutes 'bad faith,' in addition to unfair and deceptive business practices as defined by the Federal Trade Commission's Bureau of Consumer Protection.

If SodaStream wishes to avoid a full and comprehensive investigation by the FTC, I suggest that SodaStream propose a reasonable monetary compensation or replacement of the faulty unit. If no such proposal is received in writing within 10 business days, all avenues of towards resolving the injury in fact will be vigorously pursued, including federal and local law enforcement agencies, regulatory agencies and state and federal courts of competent Jurisdiction.

You (SodaStream) are hereby notified of these impending actions and as a consumer I reserve the right to share and disseminate information to fellow consumers, and to warn and inform prospective customers who may be considering the purchase of your product on the de facto bad faith behavior demonstrated by SodaStream in the present case. Such communication may take the form of digital electronic communication within relevant forums, product review websites, written correspondence to the FTC, and any and all venues wherein the facts of this case may be reasonably presented to the general public both within the United States and abroad.

Guest

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Guest

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